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GLOBALSTAR USA NAME CHANGE
Why are you changing your name from AirTouch Satellite Services to Globalstar USA?
Why is this announcement significant?
This announcement is just the first of many efforts to help build
awareness of Globalstar. It corresponds with our upcoming advertising
campaign and other marketing communications, which focus on the
Globalstar brand rather than AirTouch Satellite Services.
How will this impact Globalstar customers?
It will not affect them directly, but our intention is to make it
simpler for our prospective customers to understand the structure
of our business. Because our distributors do all of the direct customer
contact, we needed to create a more cohesive identity with the product
and in turn, allow the focus to be on the distributors' companies.
GLOBALSTAR USA NAME CHANGE
What is Globalstar's strategy for launching commercial service?
Globalstar plans a phased rollout to meet customer requirements
beginning in late fourth quarter of 1999.
- Phase 1 – Friendly user trials; collecting customer feedback
on network performance at no cost to the customer
- Phase 2 – Soft Launch; limited commercial launch to key customers
that have requested to be early users of the system
- Phase 3 – Commercial Launch; aggressively marketing products to
targeted customer segments
What is Vodafone AirTouch Plc.'s role in Globalstar L.P.?
Vodafone AirTouch Plc. is an equity investor in the Globalstar Limited
Partnership with an ownership stake of approximately nine percent. As
one of the founding investors, we have the exclusive rights and
responsibilities to seek licenses, operate gateways, and distribute
services in 15 countries across North America, Europe, Asia, and
Australia. These geographical regions include Canada, the
Caribbean, Greece, Mexico, South Africa, the U.K., and the
U.S.
PRODUCT & SERVICE INFORMATION
How will the Globalstar handset work?
The Globalstar tri-mode handset, manufactured by Qualcomm, will
work like a cellular phone wherever cellular service is
available, both in analog and digital mode in addition to satellite
mode. What makes Globalstar service unique is the ability to switch
to satellite mode when the user is out of cellular range.
The handset does work inside buildings when in cellular mode, however, in
satellite mode, the handset requires direct line of sight with Globalstar
satellites.
Ericsson and Telital are designing and manufacturing dual-mode handsets
capable of operating in satellite or GSM mode (used in Europe and other
regions that use GSM standards).
How long is the battery life?
In Globalstar satellite mode, the tri-mode phone has about 3.5 hours
of talk time and about 9 hours of standby time. Both times should increase
in capacity in the future as the system develops. When the phone is operated
in digital cellular mode, it has about 4.5 hours of talk time and 72 hours of
standby time. In traditional analog mode, the phone has at least 2.5 hours of
talk time and 14 hours standby time.
How much will the service and phones cost?
We expect that on average the service will cost about $1.50 to $2.00 per
minute (retail) in the United States and Canada, with calls to Mexico in
the $2.00 range. Final retail prices will be determined individually by
our distributors and will depend on the services bundled in the pricing
packages and long distance charges.
The handsets should retail for around $1,200 to $1,500. Fixed phones will
cost between $2,000 and $5,000 (retail), depending on how much equipment
is required. For example, a payphone booth with solar panel energy source
will be on the high end, while several desktop phones sharing an antenna
will be on the low end on a per phone basis. Again Globalstar USA's local
distributors will set retail prices for handsets appropriately.
Will there be a monthly access fee?
Distributors will be responsible for determining their own pricing
plans. Plans will likely resemble cellular pricing plans in terms
of structure. Depending on the type of pricing plan, there will most
likely be a monthly access fee if you do not pay for any minutes
up-front.
Can you transmit data over Globalstar? And at what speed?
Yes. Data services will be available in late 2000 at 9.6 Kbs/sec.
GLOBALSTAR L.P. INFORMATION
Where and when will Globalstar launch commercial service?
Globalstar is officially initiating a progressive, regional roll
out of service beginning at the Telecom '99 show in Geneva in
October 1999. Initial coverage will reach across North America, Western
Europe and parts of Africa, Asia and South America, as well as
Australia. Globalstar's services will be sold through its network of
local service providers across the globe.
Will the Globalstar system provide global coverage?
Globalstar is developing the service such that, over time, global
coverage will be achieved. However, some oceanic areas and the North
and South Poles will not be covered.
In order to provide coverage, Globalstar must acquire operating licenses
in every country and install a certain number of gateways around the
world. When this work is accomplished, the system will have coverage
where 99.9 percent of the world's population lives.
BUSINESS & MARKETING INFORMATION
Is there truly a market for mobile satellite communications?
Definitely, here in the United States but also abroad. There are certain
segments of the market that are currently underserved by traditional
landline and cellular phone networks. These markets include people in
rural environments who need to be mobile: people, such as people in mining
or forestry camps, personnel on oil rigs, truck drivers, the military, and
outdoor sports people. There are also individuals on the fringes of cellular
coverage who want a reliable way to communicate when they travel outside
coverage areas.
It should be noted that while the phones can operate on cellular networks
and closely resemble cellular phones, satellite service is different from
cellular service. Satellite service is intended for use in remote, open areas
where there is clear line-of-sight to the satellites. Satellite phone
service, much like satellite TV, requires that the antenna be unobstructed
and outside of a building.
Our commercial service launch and business strategy focuses on superior service
delivery and is customer-focused, so we can best serve these individuals whose
communications needs are still unmet.
How is the Globalstar system progressing?
To date, Globalstar has 36 satellites in orbit. The satellites are monitored
and controlled by Globalstar's Satellite Control Center in San
Jose, California. Globalstar partners are currently building 20 gateways
worldwide. For more information, visit the Globalstar web site at
www.globalstar.com.
TECHNOLOGY INFORMATION
What is path diversity and does every satellite communications provider have it?
It is a patented technology providing between two and four satellites per satellite
call at any one time. While the satellite with the strongest signal “takes over” the
call as all the satellites within line of sight move across the horizon, the remaining
satellites also maintain contact with the call. Path diversity reduces call blockages
and minimizes dropped calls. Globalstar is the only system with this patented
technology.
What spectrum does Globalstar use?
The Globalstar system uses four separate segments of the radio
frequency spectrum. These four segments proposed for Globalstar
MSS operations are:
- User links:
1610-1626.5 MHz (user-to-satellite)
2483.5-2500 MHz (satellite-to-user)
- Feeder links:
5091-5250 MHz (gateway-to-satellite)
6875-7055 MHz (satellite-to-gateway)
How much power is used to transmit from the handset?
The radio frequency power output is roughly the same as a cellular
phone. Satellite phones are also likely to be larger in size than
cellular phones because the antenna system required to communicate
on the satellite frequencies must be larger than a cellular phone
antenna.
HOW WE RELATE TO OTHER SATELLITE SERVICES
What are Globalstar's distinct advantages?
Globalstar is unique due to different technologies, distribution, and
marketing. Depending upon the competition, we will have certain
advantages. For example:
- More cost effective because the expensive processing power will be
managed on the ground and not in orbit and because we are leveraging
pre-existing technology wherever possible.
- More reliable because the CDMA patented technology, offering resistance
to interference and improved voice quality.
- True satellite diversity so that at least two satellites and as many
as four satellites will be in view at any one time to make and receive
Globalstar calls.
- Better clarity, because we use CDMA technology and LEO satellites, which
being closer to earth avoid the voice delay resulting from satellites
orbiting at higher elevations.
- The capacity for global coverage (excluding the Poles and certain
oceanic areas) not offered by existing GEO systems.
We use our own worldwide wireless expertise and experience in launching
new wireless services to drive our business decisions and service launch
strategy. That is why we have a very structured roll-out approach based
on customer service and network quality to ensure that we can meet our
customers' high standards.

Airstar Communications Inc., PO Box 202032, Minneapolis, MN 55420
Corporate Office: (888) 991-5800
East Coast Office:
(603) 745-8455
Copyright 2000-2003 Airstar Communications Inc.
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